Otodiva – It is important for us to know how to handle emergency situations while driving. In line with the big vision Hyundai, yaitu “Progress for Humanity”, PT Hyundai Motors Indonesia consistently presents a customer-centric aftersales program to create a better driving experience for all, including women. Hyundai provides five tips that can help women prevent and overcome vehicle problems while driving, whether using an Internal Combustion Engine car (ICE) maupun electric vehicle (EV).
1. Make Preparations Before Driving
Preparation before driving is very important to avoid problems such as the car breaking down in the middle of the road. Drivers need to regularly check the condition of the vehicle, especially before starting a trip. Besides that, Make sure the documents are complete and set a comfortable driving position by adjusting the seat, rearview mirror, and seat belts.
Hyundai users can utilize the Hyundai Bluelink application on their smartphones to check vehicle health. This application is equipped with advanced features such as Manual & Automatic Diagnostic Check, Driving Information, dan Active Vehicle Status Information. For Hyundai electric car owners, There is also a Battery Charging Status feature to monitor the condition of the vehicle battery.
2. Stay Safe While Driving
It is important to implement safe driving methods to avoid problems on the road. Drivers must always regulate vehicle speed and not rush. Besides that, obey traffic signs and maintain a safe distance between vehicles to ensure safety.
3. Remain Calm in the Face of Emergency Situations
If the car suddenly experiences problems such as delayed acceleration or an unstable transmission, reduce speed and pull over to the side of the road in a safe location. Press the hazard light button to signal to other drivers that the vehicle is experiencing problems. After that, contact emergency services to obtain necessary assistance.
Hyundai provides the 'Hyundai is here for you' service: Hyundai Care, Hyundai Jamin’ which includes aftersales services for various problems faced by customers. Customers can contact the Hyundai Call Center at 0800-1-878-878 (toll free) for emergency assistance, including Roadside Assistance services 24 clock and Mobile Charging Service for electric vehicles.
4. Carry out routine vehicle maintenance
Regular maintenance is very important to prevent problems with your car in the long term. Make sure to always carry out regular maintenance on time at an official repair shop and use original spare parts to maintain vehicle quality.
Hyundai provides Service @myHyundai services through the myHyundai Indonesia application, which makes it easier for users to access aftersales services anytime and anywhere. Features such as Service Reminder, Booking Service, and Service History makes the vehicle maintenance process more practical.
5. Guarantee Claims When Undesirable Events Experience
In the event of an accident or other unpleasant incident, Hyundai Guarantee offers various benefits such as guaranteed replacement for a new car, Guarantee repayment of installments, Guarantee consumer medical costs, and Guarantee tire replacement costs. This benefit was previously only for CRETA and STARGAZER users, but now it also applies to IONIQ owners 5, IONIQ 5 Batik, dan IONIQ 6.
By following these tips, women can feel safer and ready to face emergency situations while driving. The 'Hyundai is here for you' program: Hyundai Care, Hyundai Guarantee' shows Hyundai's commitment to providing the best service for its customers. Visit the Hyundai booth at GIIAS 2024 Di Hall 10 ICE, BSD City, on July 18–28 2024 for more information.
